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FAQ

 

DO YOU SELL TO ONLY POLICE DEPARTMENTS?  We are open to the public and offer all JPX products to both Law Enforcement and to Consumers.   We feel that every person has the right to the best products on the market for their own self defense.  JPX Police Supply specializes in products for less-lethal self defense and is our primary site for Law Enforcement.  
Please review your local laws to see if the JPX is allowed in your municipality.    We can not ship the JPX to New York state unless it's a designated law enforcement agency.
 
IS THERE A LAW ENFORCEMENT ONLY VERSION OF THE JPX?  No.  Every gun is manufactured to the highest standards in Switzerland and they are all the same.  All magazines currently fire up to 23 feet and carry the same 10%, 4,000,000 SHU OC in them.  There may be companies that brand the guns, but the mechanics are all the same.  There is no such thing as a consumer gun. When you purchase a JPX, you are purchasing the same product available to Law Enforcement. 
 
IS THERE TRAINING AVAILABLE FOR THE JPX PEPPER GUN?  There are several independent training companies available that can train individuals and police departments.  There is a master trainer in California under Bacolini Enterprises and they can be reached at 408-806-6985.  We have several dealers that have trainers on their staff that we can refer you to.  These companies are not associated with JPX Police Supply and act as independent contractors that have been trained under Piexon's JPX training program.
 
DO YOU SHIP YOUR PRODUCTS OUTSIDE OF THE U.S.?  We do not ship outside the U.S.  Due to the nature of the products that we sell, we chose not to export outside of the U.S.  We do ship to PR, Guam, Hawaii and Alaska.  There are freight forwarding companies in the U.S. that we can ship to and they would forward the product to you.   They handle all the paperwork and this removes the risk of us shipping internationally.
 
DOES THE JPX NEED TO BE REGISTERED?  Since the JPX is not considered a firearm, it doesn't require registration in most states.   It is considered a pepper spray dispenser and only states that require pepper registration may have issues.   We know that NY state is one state that requires this.  We recommend that you check local laws if you have any specific questions about your state.  Carrying the JPX is no different then carrying pepper spray.  Again check your local laws because the JPX does fire with a blank charge.
 
CAN I TRAVEL WITH THE JPX?  From information that we have gathered, if you must travel with your JPX, then it must be checked in your luggage and not carried on the plane.  Separate the barrel from the frame and the cartridges from the gun.  The cartridges are not pressurized, so there is no danger of them exploding.  TSA is different at every airport, so don't take it for granted that they may not question the product.  We would recommend that you download the ATF designation letter from this site if traveling with the JPX.  The JPX is not considered a firearm and can be carried over state borders.  This makes the JPX the ideal self defense weapon for anyone that spends a lot of time on the road.  Again, there are specific states with issues like New York and you should check the local laws before proceeding.
 
DOES THE JPX HAVE A SAFETY SWITCH?  No, the JPX doesn't carry a separate safety switch.  The trigger pull exceeds 12 pounds making it difficult for children to pull.  This product was designed for law enforcement and doesn't require a safety switch.
 
HOW LONG DO THE CARTRIDGES LAST?   The typical JPX cartridge is good for up to 4 years.   They are not pressurized, so this gives them a more longer life.  They are fired with a blank primer guaranteeing more reliability over the long-term.
 
WHAT IS IN THE PEPPER SPRAY AND DOES IT CONTAIN CS GAS?   The JPX cartridges only hold pure pepper spray (OC) and no other chemicals.  The pepper is one of the hottest on the market at 4,000,000 SHU.
 
HOW LONG WILL THE JPX PEPPER KEEP A PERPETRATOR DOWN?  Based on experience with law enforcement, the JPX pepper, if used correctly will keep a perpetrator down for up to 45 minutes.  This gives you plenty of time to go or for an officer to get him handcuffed and ready for transport.
 
IS THERE MUCH CROSS CONTAMINATION WHEN FIRING THE JPX?  Each cartridge are self cleaning and when the JPX is fired, you will see a puff of smoke that is cleaning out the cartridge.  This smoke may irritate you, but will pass quickly.  The JPX is very accurate and under 20 feet will cause very little if any cross contamination.   This of course will be different outdoors depending on the weather when the JPX is fired.
 
WHAT IS THE SAFE DISTANCE FOR THE JPX?  The minimum safe distance is 5 Feet from the nozzle.   In the event that you are under the safe distance, aim for their chest and fire which should push them back giving you another barrel for a shot to the face.   This safety distance is explained in your owners manual.
 
DOES THE JPX WORK ON ANIMALS?  Absolutely. Some of our largest clients are animal control companies and municipalities.  The JPX is an ideal product to carry while hiking, running or bicycling. 
 The JPX is ideal because you an hit the animal from a fair distance before they get too close to harm you.   Would you rather shoot a moving animal with pepper spray or squirt at it?